Delivery Policy
SING MAH HUP KEE TRADING CO. PTE LTD only delivers within Singapore.
We are unable to ship to international addresses at this moment.
- Payment for products must be made before delivery will be arranged
- Cash on Delivery:
- Staff will contact customer before arrangement of delivery
- Sing Mah Hup Kee Trading Co. Pte Ltd reserves the rights to not unload products to customer if payment is not made upon delivery
At Time of Delivery
- Provide signature to validate receipt of products
- By signing, you agree that you have inspected the products and they are of acceptable condition
- Our delivery personnel reserve the rights not to enter customer premises if location contains fragile items (eg. glass)
- Delivery of products into the customer’s premise will be at the request of said customer
- In the event that customer insists that products be unloaded in the above-mentioned conditions, Sing Mah Hup Kee Trading Co. Pte Ltd will not be liable for any damage incurred by the customer, including but not limited to breakage of glass products
Receipt of Products
Type of Location |
Delivery Drop-off Point |
Shopping Malls |
|
Other Commercial Buildings |
|
Residential Buildings |
|
Delivery Charges
- Delivery charges vary based on location and type of delivery chosen
- Delivery fee is charged based on each order – no limit to number of items per order
- You will be informed of the exact amount for delivery after checking out your cart
Delivery Lead Time
- For orders confirmed with payments made:
Type of Delivery |
Lead Time |
Standard Normal Delivery |
|
Urgent Delivery* |
|
Self-Collection* |
|
*Delivery surcharge applies unless otherwise stated
- Working hours:
- Monday to Friday: 08:00hrs to 17:00hrs
- Saturday: 08:00hrs to 13:00hrs
- Closed on Sundays and Public Holidays
Sales/Promotional Period
- During peak/promotional periods, our delivery may take slightly longer than usual due to increase in orders. We will still try our best to deliver the products to you as soon as possible